Terms and Conditions

UniClubs Online Ordering & Payments

Security Policy

When purchasing from the UniClubs website your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. This encryption is the current industry standard.

Privacy Policy 

UniClubs is a department of UOW Pulse and as such, is covered by the suite of UOW Pulse Policies including Privacy Policy. 

Pricing Policy

All prices are in Australian dollars (AUD). Product prices include GST (Goods and Services tax). Product prices are regularly checked and updated to make sure that you get the best possible pricing for all of our items.

A processing fee of $0.50 may apply to individual items purchased.

Payment Methods

Most credit cards are excepted, however Diners Club and American Express are not accepted. There is no minimum dollar amount on credit card purchases.

Shipping & Delivery Policy

At this time we do NOT support the sale of physical items and therefore shipping and delivery is not applicable to your order.

Refunds and Returns

Requests for refunds should be sent to the club and must be received within 14 days of the invoice date.

Reasons for returning items:

  • Purchases are faulty
  • Purchases have been wrongly described
  • Goods received are different to the product purchased on the website
  • Purchases do not perform as advertised

Electronic files

Refunds for electronic files that are delivered via email are at the discretion of the Club or Society facilitating the sale. Please take care at the time of purchase, to ensure that you are not making an incorrect or duplicate order.

Further Information

UniClubs, UOW Pulse

Level 1A, Building 11, University of Wollongong

uniclubs@uow.edu.au

+61 2 4221 8179

ABN: 28915832337